Call 24/7 - +91- 9829092548

Home About Collection Enquiry Contact

Policy


Jaipur Silver ONLINE RETURN POLICY

We hope you love your new purchase. Please let us know if you are disappointed, and we will happily exchange or refund your purchase. Product can be returned at one of our stores, or by post to our online digital store. Return postage costs will be at your expense, unless the item/s received are faulty or not as ordered. In this instance, postage will be incurred by Nayaab Gems. Please contact customer service to organise reply paid postage. To obtain an Exchange and /or Refund you must meet the following return policy conditions; - item/s must be returned within 14 days of receipt; - item/s must be unworn and unwashed in original saleable condition with all labels/tags attached; and - the Tax Invoice must be provided as proof of purchase. We will refund or exchange your purchase if the item/s has any fault. Please note that in the absence of any fault, we do not exchange or refund any accessories. Sale items will only be exchanged (not refunded). PLEASE NOTE THIS POLICY APPLIES TO Jaipur Silver ONLINE DIGITAL STORE PURCHASES ONLY.

RETURN TO THE Nayaab Gems ONLINE DIGITAL STORE

Exchange for alternative item/s
If you would like to exchange an item/s for an alternative item/s, please enclose with your item/s a postage paid self addressed post bag and the tax invoice. Please complete the 'Return Form'.

If the alternative size or colour is no longer available, a refund will be provided to you crediting your original method of payment.

Refund
To obtain a refund please return your purchase inclusive of the tax invoice to the below address. Please complete the 'Return Form' indicating that you would like to obtain a refund. A refund will be provided to you crediting your original method of payment. Cash refunds will not be provided under any circumstances.

All returns should be addressed to:

Mohammed Talha
talhajaipursilver@yahoo.com
91-9829092548
Chameli Wala Market,MI road,jaipur



RETURN TO A FOREVER NEW PHYSICAL STORE

For your convenience, item/s purchased online may also be exchanged or refunded at any Nayaab Gems all online return policy conditions are met.

A refund will be provided to you crediting your original method of payment. In the instance that PayPal was your original method of payment; your refund will be credited to a credit card of your choice. Please note that cash refunds will not be provided under any circumstances and postage charges cannot be refunded.

FURTHER INFORMATION

If you have any questions, please email us at talhajaipursilver@yahoo.com or phone us on +91-9829092548.

 
 
 
 
Need Help?
Contact Us

Our personal shoppers can help you with the creation of your one perfect piece and answer your gem and jewelry questions.

 
Copyrights 2013. All rights reserved by talhajaipursilver